Refund Policy
Last updated: August 8, 2026
We offer a 30-day money back guarantee. If the product isn't for you, you get your money back.
1. The Short Version
2. Eligibility
You are eligible for a full refund when:
- The request is made within 30 days of the charge
- The charge was made by our official payment provider, Hotmart
- The account has not been terminated for prohibited content
This applies to every plan — monthly, 3-month, and annual — and covers the most recent charge.
3. Not Eligible
- Requests made more than 30 days after the charge
- Charges already refunded or reversed
- Accounts terminated for content involving minors or other prohibited use
- Purchases made through unauthorized resellers
4. How to Request
Email support@useflirtapp.online from the email address used at checkout, with the word "refund" in the subject. That is all we need to find your purchase.
You may also request the refund directly through Hotmart, using the receipt they sent you at the time of purchase.
5. Processing Time
We approve eligible requests within 2 business days. After approval, the money is returned by the same method used for payment. Card refunds usually appear within 5 to 10 business days, depending on your bank; PayPal is typically faster.
6. Cancelling Your Subscription
Cancelling and refunding are different things. Cancelling stops future charges and keeps your access until the end of the period you already paid for. You can cancel at any time from your account settings or through Hotmart.
7. Partial Periods
Outside the 30-day window we do not prorate unused time. Your access remains active until the end of the paid period.
8. Unrecognized Charges
If you see a charge you do not recognize, contact us before opening a dispute with your bank. We can identify the transaction and resolve it faster than a chargeback, which can take weeks.